FAQs

Everything you need to know about your Retro Snap Camera.

Camera Features

  • What are SnapFaces?

    This new feature lets you switch up the face of your camera effortlessly, by simply snapping one face off and a new face on. Now, you can personalize your camera's color to perfectly match your style, mood, outfit or environment!

  • How many different SnapFaces colors are there?

    We currently have 16 SnapFace colors to choose from! We are also introducing a print on-demand service, which will allow you to customize your own SnapFaces - launching early next year!

  • How many camera filters are available?

    The camera comes with 5 pre-installed filters.

  • What are the filter options?

    The filter options are mono (black and white), retro, vivid, standard and Japan.

  • How do I use the filters?

    To switch between filters, simply press the mode button. The active filter will be displayed on the screen.

  • What type of sensor does the camera have?

    The camera features an 8.0MP sensor, ensuring sharp and high-quality images.

  • What is the image resolution?

    The camera captures images at a resolution of 4000 x 3000 pixels, delivering clear and detailed photos.

  • Does the camera come with a flash?

    Yes, the camera includes a flash with options to set it to On, Off, or Auto mode.

  • Does the camera come with a wrist strap?

    Yes, a wrist strap is included for added convenience.

  • Charging Time

    3-4 hours.

Battery and Storage

  • What is the battery capacity?

    The camera is equipped with a 550mAh battery.

  • How long does it take to charge the camera?

    Charging the camera takes approximately 3 to 4 hours.

  • How many photos can I take on a single charge?

    You can take up to 2,500 photos on a full charge.

  • What is the storage capacity?

    Retro Snap Camera comes with a 8GB micro SD card already installed.

Connectivity and Transfer

  • How do I transfer photos from the camera?

    Use the provided USB-C cable to connect the camera to your computer. Then, navigate to Finder (or File Explorer on Windows) to download the images.

  • Can I connect the camera directly to my phone?

    Yes, you can transfer photos directly to an iPhone if it’s USB-C compatible.

Shipping

  • Do you ship internationally?

    Yes, we can ship internationally from:

    • Manchester, UK
    • Amsterdam, Netherlands
    • Atlanta, US